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Empathy in Logistics and Claims Handling: The Key to Long-Term Success

Empathy in Logistics and Claims Handling: The Key to Long-Term Success

by Simona Todorova | Feb 17, 2025

In logistics, efficiency, speed, and optimization are often seen as the cornerstones of a successful operation. Every process is designed to minimize delays and reduce costs. However, beneath the layers of automation, contracts, and negotiations, one factor remains...
No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout

No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout

by Alexander Georgiev | Feb 12, 2025

When a high-stakes accident in France leaves a transport company facing mounting costs, unyielding bureaucracy, and seemingly impossible demands from a major client, it might appear that a favorable outcome is out of reach. This was precisely the scenario that one...
Bulgaria Takes a Major Step Towards e-CMR Integration in Road Transport Legislation

Bulgaria Takes a Major Step Towards e-CMR Integration in Road Transport Legislation

by Alexander Georgiev | Feb 11, 2025

📢 Breaking news for the Bulgarian transport and logistics industry! Bulgaria is officially moving forward with the integration of the electronic consignment note (e-CMR) into national road transport legislation, as announced by Transport Minister Grozdan Karadzhov....
Turning Road Accidents into Opportunities: How Cargofort Simplifies Complex Claims

Turning Road Accidents into Opportunities: How Cargofort Simplifies Complex Claims

by Alexander Georgiev | Jan 15, 2025

Road accidents are one of the most challenging scenarios in the logistics industry, often leading to prolonged disputes, financial losses, and strained relationships across the transport chain. Many claims spiral into chaos because stakeholders adopt a...
Towards a Paperless Freight Future: Key Updates on the eFTI Regulation and What It Means for Your Business

Towards a Paperless Freight Future: Key Updates on the eFTI Regulation and What It Means for Your Business

by Alexander Georgiev | Jan 14, 2025

The freight transport industry in the European Union is on the brink of a major transformation with the implementation of the Electronic Freight Transport Information (eFTI) Regulation. The goal? To shift from paper-based processes to standardized, secure, and digital...
When Perfection Freezes Over: Resolving a Complex Refrigerated Transport Claim

When Perfection Freezes Over: Resolving a Complex Refrigerated Transport Claim

by Alexander Georgiev | Jan 8, 2025

When refrigerated goods face logistical hurdles, the stakes are high, and the financial risks can snowball. This was the predicament faced by our client, a small Bulgarian carrier specializing in refrigerated transport. Tasked with transporting frozen potatoes for a...
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Recent Posts

  • Empathy in Logistics and Claims Handling: The Key to Long-Term Success
  • No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout
  • Bulgaria Takes a Major Step Towards e-CMR Integration in Road Transport Legislation
  • Navigating the CMR Convention When Cargo is Damaged During a Road Accident
  • Turning Road Accidents into Opportunities: How Cargofort Simplifies Complex Claims

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