In the ever-evolving world of logistics, digitalization is no longer an option—it’s a necessity. While many companies struggle to adapt to the fast pace of technological change, some pioneers see the future clearly and make bold moves to reshape their industries. One such pioneer is Claims Trans, a name that has become synonymous with ELECTRONIC WAYBILL – E-CMR in Bulgaria, thanks to their relentless pursuit of modernization and innovation in the logistics space. 

This journey started in 2019, and now, in 2024, the baton has been passed to Cargofort, following their acquisition of Claims Trans in September. But rest assured—Alexander Georgiev remains at the helm of this project, continuing to push boundaries and ensuring Cargofort isn’t just a provider of the solution, but a key player and guide for companies eager to join the ELECTRONIC WAYBILL – E-CMR revolution. 

2019: Where It All Began 

In 2019, Claims Trans was born, and with it came the realization that Bulgaria had ratified the ELECTRONIC WAYBILL – E-CMR protocol under the CMR Convention. However, despite this crucial step, companies, government agencies, and institutions remained unaware of the massive benefits and efficiency that ELECTRONIC WAYBILL – E-CMR could bring to the supply chain. 

Claims Trans, driven by an unyielding passion for innovation, saw the potential in this digital solution and decided to dig deeper. After extensive research, they discovered that TransFollow, Europe’s leading provider of ELECTRONIC WAYBILL – E-CMR solutions, was the answer. What started as a simple email to Hans Lip at TransFollow became the seed of a partnership that would revolutionize transport logistics in Bulgaria.

2020: Becoming the Official Provider of ELECTRONIC WAYBILL – E-CMR in Bulgaria 

The hard work paid off. In 2020, Claims Trans proudly signed their first contract with TransFollow, becoming the official provider of ELECTRONIC WAYBILL – E-CMR solutions in Bulgaria. This marked a pivotal moment, as Claims Trans began laying the groundwork for ELECTRONIC WAYBILL – E-CMR to flourish in the country. 

Shortly after, they published their first groundbreaking article on ELECTRONIC WAYBILL – E-CMR, titled “The Electronic Waybill: A Major Improvement for Transport and Logistics.” This article emphasized how ELECTRONIC WAYBILL – E-CMR could revolutionize logistics, providing benefits such as: 

• Clarity for the supply chain: Everyone, from carriers to consignees, would have real-time access to critical documents. 
• Reduced document transfer issues: No more chasing paper across borders. 
• Better liquidity for carriers: By eliminating unnecessary delays, payments could be processed faster. 
• Improved visibility for shippers and consignees: Real-time updates, better decision-making. 
• Increased traceability: At scale, everything is documented and traceable, reducing disputes and increasing accountability. 

2020-2021: Fighting Resistance and Engaging Stakeholders  

The road to digitalization wasn’t without its hurdles. In 2020 and 2021, Claims Trans engaged tirelessly with government agencies and institutions, such as the Customs Deputy, the Ministry of Finance, and major industry associations like the National Forwarders and Road Carrier Unions. The aim was simple—convince these key players that ELECTRONIC WAYBILL – E-CMR is not just a luxury but a necessity. 

From hand-written letters to direct conversations with high-ranking officials, including the Minister of Transport, the team at Claims Trans fought hard to overcome resistance. Despite the pushback from traditionalists unwilling to embrace the future, they persisted, knowing that ELECTRONIC WAYBILL – E-CMR would save time, money, and operational headaches for thousands of businesses. 

Their vision? To give every Bulgarian company the tools to limit expenses and optimize processes through a tool that was already transforming global logistics.

2021: Sharing the Stage with TransFollow at the Logistics Business Conference  

2021 saw Claims Trans join forces with Transfollow at the Logistics Business Conference in Sofia –  the largest industry events in the country. Here, Mark Georgiev and Hans Lip took the stage to present the real-world benefits of ELECTRONIC WAYBILL – E-CMR and augmented claims resolution. 

Their message was clear: The price of staying static in a rapidly changing environment is far greater than the cost of adapting to digital solutions like ELECTRONIC WAYBILL – E-CMR. For those still lagging behind, it was a wake-up call. The future was here, and those who didn’t embrace it risked being left in the dust. 

2022: The ELECTRONIC WAYBILL – E-CMR Revolution Gathers Momentum   

By 2022, the message had gained momentum. Claims Trans published a second article on ELECTRONIC WAYBILL – E-CMR, digging deeper into its speed and efficiency. The industry was beginning to listen. 

More importantly, Claims Trans organized the first-ever ELECTRONIC WAYBILL – E-CMR webinar in Bulgaria, bringing together over 100 representatives from logistics companies. The webinar provided actionable insights on how companies could start leveraging ELECTRONIC WAYBILL – E-CMR to streamline their operations and reduce costs. The engagement level was high, and it was clear that the winds of change were finally starting to blow in the right direction. 

2023: The Turning Point – Meeting with the Ministry of Transport 

In 2023, Claims Trans had another pivotal moment— a meeting with the Ministry of Transport. This meeting was a direct result of years of pushing for awareness and adoption of ELECTRONIC WAYBILL – E-CMR across Bulgaria. During the discussion, Claims Trans emphasized the urgent need for government-backed initiatives to streamline the implementation of ELECTRONIC WAYBILL – E-CMR. 

The Ministry acknowledged the growing importance of digitalization in logistics, and although challenges remained, the discussion signaled the first steps towards wider adoption of ELECTRONIC WAYBILL – E-CMR at a national level. 

This wasn’t just about business anymore—it was about changing the very infrastructure of logistics in Bulgaria. With government officials now more engaged, Claims Trans’s vision was becoming a reality. 

2024: A New Era with Cargofort  

Fast forward to September 2024—Cargofort acquired Claims Trans, solidifying their position as a leader in the digital transformation of logistics. But Cargofort’s involvement goes beyond being just a solution provider. With Alexander Georgiev still leading the project, Cargofort is now committed to being a key link in the logistics chain, offering not just solutions but also unparalleled support and expertise. 

Cargofort inherits the bold vision of Claims Trans and is determined to continue its journey of advocacy, education, and support for the ELECTRONIC WAYBILL – E-CMR revolution. As the ultimate resource for companies, Cargofort will be there every step of the way, from implementation to troubleshooting, ensuring that businesses across the region can reap the full benefits of this game-changing technology. 

Why ELECTRONIC WAYBILL – E-CMR is the Future 

The benefits of ELECTRONIC WAYBILL – E-CMR are undeniable, and if you haven’t adopted it yet, here’s why you should consider making the switch: 

• Cost Reduction: Say goodbye to excessive administrative costs. ELECTRONIC WAYBILL – E-CMR eliminates the need for paper, saving both time and resources. 

• Environmental Impact: Less paper, fewer emissions. ELECTRONIC WAYBILL – E-CMR contributes to sustainability in a significant way. 

• Real-Time Data: Gain visibility at every stage of the logistics process. Track shipments, update stakeholders, and avoid disputes. 

• Faster Payments: By removing paperwork delays, you can ensure faster invoicing and payment, boosting your cash flow. 

• Reduced Risk of Errors: Automated systems minimize human error, ensuring accurate and reliable records. 

Join the Revolution 

The logistics world is evolving, and there’s no going back. With Cargofort leading the charge, Bulgaria is positioned to be at the forefront of digital logistics in Eastern Europe. Whether you’re a forwarder, carrier, or shipper, the future is calling, and the time to answer is now. 

Ready to reduce costs, improve efficiency, and ensure the smoothest operations possible? Let’s talk. Cargofort is here to help you every step of the way. 

Get in touch with us today and become a part of the ELECTRONIC WAYBILL – E-CMR revolution. 

This article
is not just about a journey—it’s a call to action. Don’t wait for the future to arrive. Be part of it.