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Empathy in Logistics and Claims Handling: The Key to Long-Term Success

Empathy in Logistics and Claims Handling: The Key to Long-Term Success

by Simona Todorova | Feb 17, 2025

In logistics, efficiency, speed, and optimization are often seen as the cornerstones of a successful operation. Every process is designed to minimize delays and reduce costs. However, beneath the layers of automation, contracts, and negotiations, one factor remains...
No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout

No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout

by Alexander Georgiev | Feb 12, 2025

When a high-stakes accident in France leaves a transport company facing mounting costs, unyielding bureaucracy, and seemingly impossible demands from a major client, it might appear that a favorable outcome is out of reach. This was precisely the scenario that one...

Recent Posts

  • Empathy in Logistics and Claims Handling: The Key to Long-Term Success
  • No Police Protocol, No Problem: How Cargofort Turned a Four-Time Claim Denial into a Full Payout
  • Bulgaria Takes a Major Step Towards e-CMR Integration in Road Transport Legislation
  • Navigating the CMR Convention When Cargo is Damaged During a Road Accident
  • Turning Road Accidents into Opportunities: How Cargofort Simplifies Complex Claims

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