Learn how to avoid costly mistakes, reduce claim disputes, and protect your bottom line
Cargo claims can cause stress, confusion, and financial losses. This 39-page practical + legal guide is tailored for shippers, freight forwarders, and carriers who want to solve cargo claims efficiently, recover money faster, and minimize operational chaos.
If you’ve ever struggled with unclear liability, unpaid claims, or underinsurance – this guide is for you.
✔ Includes real-world strategies
✔ Protects against revenue loss
✔ Built on 8,000+ solved cases
What You’ll Learn from the Cargo Claims Handbook
The Cargo Claims Handbook was designed to answer one fundamental question:
How do you actually solve cargo claims in real life – without losing time, money, and your mind?
This guide provides clear, structured answers based on 7,000+ real-world claims managed across road, sea, and air. Here’s what it covers:
✅ The Full Lifecycle of a Cargo Claim – Step by Step
From discovering damaged goods to receiving compensation, the guide outlines each phase of a cargo claim. Learn how to:
- Respond in the first 24 hours
- Appoint and manage a surveyor
- Gather and submit the right documentation
- Avoid the mistakes that lead to denied claims
- Navigate insurer negotiations and secure faster payouts
It’s not theory – it’s what works.
✅ How to Avoid Losses Before They Happen
Why wait for damage when you can prevent it? This guide teaches proactive risk management, including:
- Best practices in packaging and stowing
- How to choose and vet transport partners
- Using Incoterms® correctly to define liability and insurance responsibility
- What a “clean CMR” really means – and how it can cost you thousands
✅ Insider Claims Tactics (Backed by Case Law)
Your cargo was damaged – now what? This handbook shows you:
- What to do when your carrier disappears
- How to prove loss even if your team signed a clean delivery note
- When you’re allowed to deduct freight – and when you absolutely shouldn’t
- How insurers think, and how to structure your claim to get paid
Each section is rooted in international conventions (Hague-Visby, CMR, Montreal), case law, and practical experience from hundreds of claims battles.
✅ Subrogation and Recourse – How to Recover from the Guilty Party
Once your insurer pays out, the real game begins. The handbook reveals:
- How insurers go after negligent carriers
- The role of time bars, jurisdiction clauses, and subrogation rights
- What happens if the loss was caused by fraud, insolvency, or recklessness
For cargo owners, freight forwarders, and insurers – this part helps protect your long-term profit.
✅ Real Cargo Claim Case Studies (So You Don’t Repeat Them)
From lost reefer shipments to full truckload thefts and costly mistakes made by cargo owners – these are real-world claims with five- and six-figure consequences. You’ll learn what went wrong and what to do instead.
✅ Data-Driven Insights from 7,000+ Claims
Where do most cargo claims occur? What cargo types are riskiest? What are the most common reasons for denial? This section gives you the data – so you can build a smarter supply chain.
✅ Emerging Risks – And How to Prepare
From climate disasters to cyber threats and war-related exclusions, this part of the handbook looks at where cargo claims are headed next – and what your team should start doing today.
Ready to Take Control Over Cargo Claims?
👉 Unlock the Full 39-Page Guide:
Get your copy of The Cargo Claims Handbook – the same framework that helped over 117 companies prevent losses and win claims in Europe and beyond.